Advisory Board: Governor Kenny Guinn, Chairman; U. S. Senators Harry Reid and John Ensign, Vice Chairmen; U. S. Representatives James Gibbons and Shelley Berkley, and Las Vegas Mayor Oscar Goodman, Executive Directors.
U. S. Secretary of Labor Elaine Chao
Chairperson
Dr. Tony T. Lei
President
District Judges Mark R. Denton and Valorie J. Vega
Vice Presidents
Dr. William N. Thompson
Director of Public Administration Institution
Dr. E. Lee Bernick and Dr. G. Keong Leong
Deans of Graduate School of Business and Public Administration
Dr. Sue Fawn Chung
Director of Culture Institution
Justice of the Supreme Court William Maupin, Attorney General Brian Sandoval, and District Judge Stewart Bell, Honorary Chairmen of Clark County District Attorney and Police Civil Commission (CCDAPCC)
District Attorney David Roger and Clark County Sheriff Bill Young
Chairmen of CCDAPCC
(702) 255-9058
*It's our pleasure to pay a tribute to the above officials who dedicate to the civic and community service aspects of our organization in an honorary or adjunct capacity.

-------------------------------------------------------------------------------------------------
"How to Treat People" and "Effective Communication" are important!
By Tiffany Chang

There are five lessons of "How to Treat People." The second Important Lesson of them is 'Pickup in the Rain' as in the following:

An American woman was standing on the side of an Alabama highway trying to endure a lashing rainstorm. Her car had broken down and she desperately needed a ride. Soaking wet, she decided to flag down the next car. A young white man stoppped to help her, generally unhear of in those conflict-filled 1960s. The man took her to safety, helped her get assistance and put her into a taxicab. She seemed to be in a big hurry, but wrote down his address and thanked him. Seven days went by and a knock came on the man's door. To his surprise, a giant console color TV was delivered to his home. A special note was attached. It read: "Thank you so much for assisting me on the highway and unselfishly serving others." Sincerely, Mrs. Nat King Cole.*1

NOW more than ever - Peace It On....Pay It Forward. The best thing we can learn from children is that they known no limits nor boundaries. Their dreams and imaginations are the cornerstone of inspiration and what can be, not what is.*2

Think about the people you know. Which of them would you call successful communicators? What do these people have in common? The individuals on your list probably share five qualities. Effective communication requires perception, precision, credibility, control, and eongeniality:*3

(1). Perception. They are able to predict how their message will be received. They anticipate your reaction and shape the message according. They read your response correctly and constantly adjust to correct any misunderstanding.

(2). Precision. They create a "meeting of the minds." When they finish expressing themselves, you share the same mental picture.

(3). Credibility. They are believable. You have faith in the substance of their message. You trust their information and their intentions.

(4). Control. They shape your response. Depending on their purpose, they can make you laugh or cry, calm down, change your mind, or take action.

(5). Congeniality. They maintain friendly, pleasant, relations with the audince. Regardless of whether you agree with them, good communicators command your respect and goodwill. You are willing to work with them again, despite your differences.

The good words from the "Bible" are always inspired:*4 Jesus said, "I am coming soon. Hold on to what you have, so that no one will take your crown." -- Revelation 3:11 "Bible"

The tongue of the righteous is the choice silver. -- Proverbs 10:20 "Bible"

The tongue of the wise commends knowledge.
-- Proverbs 15:2 "Bible"

When you walk into your first job as an MBA, all eyes will be on you. There are thirty-seven secrets to brandishing the confidence, wisdom, and polish of someone who has worked at a firm three years --- even when you have only been there just a few weeks. The following is the 'Seven communication laws you better not break,' written by Jon Housman:*5

1. Know what you don't know. "When smart young people start a job, they want to impress you. So they talk a lot," says Scott Koppelman, a senior financial adviser at First Union Securities Financial Network in New York. "But actually, that's perceived as a negative. I'm looking for someone who's aggressive but who knows when to listen." Rule of thumb: Listen four times more than you talk.

2. Treat your boss as if he were a client.

3. E-mail is not a crutch, a wall to hide behind, or any other metaphor, for that matter. It should never be a substitute for dealing with a problem in person, says Cella Irvine, a Harvard MBA and former senior manager at an Internet company. By addressing the first rift that comes along face-to-face rather than from your PDA, you'll immediately establish yourself as someone who doesn't shy away from situations and has good interpersonal skills. Bothered by an assistant's sloppiness? An associate's wisecrack? Tell them politely and forthrightly. Using your mouth. Otherwise, you'll be pegged as an e-mail coward.

4. Don't talk business in the bathroom. It puts people in the awkward spot of having to agree with you because they don't want to prolong the conversation. Managers tend to resent being put in an awkward spot. They're funny like that.

5. When your boss calls you at home on a Saturday,speak as if you were sitting at your desk. Do not mention that you're taking something out of the oven or that the delivery guy is at the door.

6. From a third-year associate at a bulge-bracket investment bank:"My firm has an open-door policy, which is great. But always pause for a moment before asking a senior person a question to make sure it's not something a peer could answer. A new hire who was junior to me once went straight to the director with a question I could have answered easily. He made us both look stupid."

6. You're working with your boss on a project, and he's plumb wrong about something. "You have to tell him when no one else is around," says Jana Carlson, a professional recruiter at the Blackstore Group in New York." I think this number might be off. Do you want me to double-check it? Pose it as a question, not as "You're wrong." Of course, you'd better be very sure he's wrong."

Five of the quatations by Russell Wild are valuable to put them here:*6
A. Prove Your Point
I know my students won't remember every formula. but I want them to remember this: There is no substitute for being able to convince people that your ideas are right, that your ideas are better. How do you do this? Part of it is knowing how to listen to people, part of it is knowing how to treat your peers well. --- Bhaskaran Swaminathan

B. Outsmart the Computer
A student may be able to get an A in the classroom by memorizing a formula, but if he wants to succeed in business, he has to know why the equation works and when it can be applied. If a student's knowledge of a theory doesn't move from the abstract to the concrete, it's worthless. For instance, when a client asks a portfolio manager why he's buying certain stocks, the manager's got to have something tangible to back it up. Saying"Our computer models are showing that this stock is underperforming" simply isn't good enough. __ Gib Bassett

C. Know Thy Customer
This is the bottom line: Customer fuel the business___any business. A deep understanding of the customer is critical in any marketplace. Who are the customers? Why will they buy? How will they evaluate the product? This sounds simple in practice, but very few business do it well. ___ Barbara Bund

D. Give the People What They Want
I can't stress this enough: People don't products or service. They buy solutions to painful problems. If your customer has a headache, sell aspirin, not vitamin. ___ John N. Doggett

E. Make Strong Connections
In today's quickly changing business environment, digital organizations require leaders who connect people to the company and to one another. In the accelerated and condensed digital environment, leaders who can build strong relationships with a variety of people are the ones who will thrive. ___ Celia Virginia Harquait
-------------------------------
We all need to smile every once in a while!*7

Ever Wonder!
***Why is "abbreviated" such a long word?
***Why are they called apartment when they are all stuck together?
***Why don't sheep shrink when it rains?
***Why is lemon juice made with artificial flavor, and dishwashing liquid is made with real lemons?
***Why is the man who invests all your money called a broker?
***If flying is so safe, why do they call the airport the terminal?
***Why is the time of day with the slowest traffic called rush hour?
***If con is the opposite of pro, is Congress the opposite of progress?
***Why is it that to stop Windows 98, you have to click on "Start"?

------------------------------
References

*1. Chang, Meiyang. 'Five lessons of how to treat people,' (2002), "An email from Meiyang Chang to Dr. and Mrs. Tony Lei through Lillian Tsai," Taichung, Taiwan: Office Room of Meiyang Chang.
*2. Ibid.
*3. Thrill, John V.; and Bovee, Courtland L.. (1993), "Excellencein Business Communication," New York: McGraw-Hill, Inc..
*4. Barker, Kenneth. (1995) "The NIV Study Bible, 10th Anniversary Ediion," Grand Rapids, Michigan: Zondervan Publishing House.
*5. Housman, Jon. (2001), "The MBA Jungle B-School Survival Guide," Cambridge, Massachusetts: Perseus Publishing.
*6. Ibid.
*7. Are you kidding? From Y.S. Lei{Sent from: meiyang@sun.cepd.gov.tw} ("We all need to smile every once in a while") IT'S KINDA FUNNY [StatJokes] Fwd: Humor shiz.

Advisory Board: Governor Kenny Guinn, Chairman; U. S. Senators Harry Reid and John Ensign, Vice Chairmen; U. S. Representatives James Gibbons and Shelley Berkley, and Las Vegas Mayor Oscar Goodman, Executive Directors.
U. S. Secretary of Labor Elaine Chao
Chairperson
Dr. Tony T. Lei
President
District Judges Mark R. Denton and Valorie J. Vega
Vice Presidents
Dr. William N. Thompson
Director of Public Administration Institution
Dr. E. Lee Bernick and Dr. G. Keong Leong
Deans of Graduate School of Business and Public Administration
Dr. Sue Fawn Chung
Director of Culture Institution
Justice of the Supreme Court William Maupin, Attorney General Brian Sandoval, and District Judge Stewart Bell, Honorary Chairmen of Clark County District Attorney and Police Civil Commission (CCDAPCC)
District Attorney David Roger and Clark County Sheriff Bill Young
Chairmen of CCDAPCC
(702) 255-9058
*It's our pleasure to pay a tribute to the above officials who dedicate to the civic and community service aspects of our organization in an honorary or adjunct capacity.

-------------------------------------------------------------------------------------------------
Lisa Foster appoints Deputy Chief of Staff for Nevada, U. S. A.
By Tiffany Chang

Ms. Lisa Foster, 43, has been named by Governor Kenny Guinn of Nevada as his Deputy Chief of Staff. "Lisa is a great addition to our team," said Governor Guinn in a statement on Friday, February 27, 2004.*1

Knowledge of the policies and politics of other states allows us both as citizens and as students to discuss and evalute more intelligently our state policies and attitudes to those states. "Study of different system lets us compare the ways in which governments face similar problems and respond to them and to the needs and demands of their citizens. All societies deal with peoblems such as health, control over the economy, management of production, or changes caused by new technology or by modernization," wrote Michael Curtis in one of his edited books.*2

"The modern method of political science has sought to fomulate general statements applicable to large numbers of particular cases. It argues that a necessary scientific approach means a search for generalization, regularities of behavior, and -- even more ambitiously -- laws of the social and political process. The search for generalization is necessary, and indeed essential, if comparative analysis is to be valuable, but it is not easy because of the multiplicity and diversity of human activities and because of the play of chance factors that affect the political process." *3

"The luncheon program at the annual Nevada Taxpayers Association meeting Wednesday was designed to present a tale of two states with speakers discussing the economic mess in California against the rebounding economy in the silver State," reported Erin Neff.*4

"But Gov. Kenny Guinn's speech at the stardust convention center left many in the crowd of more than 300 politicians and business owners at a loss to understand the main point Guinn later said he intended -- that 'business is good.'"

"Guinn came with prepared remarks about the state's business environment, remarks replete with statistics. 'I'm damn well going to take some credit for that,' he declared. Only Clark County Commissioner Myrna Williams applauded," continued Erin Neff.*5

"It's a hard audience," Guinn said in an interview afte this speech.*6

"The depuy chief of staff position has been vacant since November, when former Chief of Staff Marybel Batjer let to work with California Governor Arnold Schwarzeneger. Deputy Chief of Staff Michael Hiller - by replaced Batjer." *7

"This position presents a tremendous opportunity to make use of my experience in business, local government and legislative relations," said Lisa Foster. *8 Lisa is really challenged.

The Public Administration Institution (PAI) of Washington Business and Technology Institute (WBTI) is pleased to have me post the Press Release from the Office of Governor Kenny Guinn on February 27, 2004 as in the following:

GOV. GUINN NAMES LISA FOSTER DEPUTY CHIEF OF STAFF*9

CARSON CITY - Gov. Kenny Guinn announced today that Lisa Foster has been appointed Deputy Chief of Staff.

Foster, who has an extensive background in legislative affairs and governmental relations, will begin her appointment on March 8. She will earn $105,000 per year.

The Deputy Chief of Staff position has been vacant since November 2003, when Chief of Staff Marybel Batjer accepted an offer to join California Gov. Arnold Schwarzenegger¡¦s administration. Deputy Chief of Staff Michael Hillerby was appointed to replace Batjer.

"Lisa is a great addition to our team," Gov. Guinn said. "She is widely respected throughout Nevada for her work as an expert in a number of different fields, including transportation and insurance issues. She is an energetic and talented person who knows our state government very well."

Foster, 43, a graduate of the University of Nevada, Reno, has overseen government and media relations for AAA Nevada since 2000. In that role she has lobbied on transportation and insurance legislation and has managed the company¡¦s public relations efforts throughout the state. Prior to her employment with AAA, Foster was a public relations and government affairs consultant, serving the needs of large and small businesses, local government entities and state agencies. Her work included development of governmental and corporate public relations programs, crisis communications, and management of political campaigns.

As Deputy Chief of Staff, she will work closely with Hillerby in overseeing the development and implementation of Gov. Guinn's administration policy. The two are expected to work in concert as liaisons between Gov. Guinn and the Nevada Legislature.

"I am thrilled to work for a Governor who has done so much for Nevada, and for a Chief of Staff who is so highly respected," Foster said. "This position presents a tremendous opportunity to make use of my experience in business, local government and legislative relations."

Foster has an extensive background in local government. As the communications manager for both the cities of Las Vegas and Sparks, her duties included advising appointed and elected officials, issue management, program promotion, intergovernmental and legislative affairs and emergency management communications. She also served as a social service grants administrator for the City of Reno.

Foster has served on the boards of a number of non-profit groups, including the American Cancer Society, Planned Parenthood and the Nevada Women's Lobby. She has also been a member of the Chamber of Commerce Leadership Reno program, the Public Relations Society of America and the American Society of Public Administrators. She was recognized as one of the Distinguished Women of Southern Nevada in 1995.*10

-----------------------------
References

*1. Office of the Governor. 'Gov. Guinn names Lisa Foster deputy chief of staff,' "An e-mail from the Office of Governor Kenny Guinn to Dr. Tony Lei," Carson, Nevada: Office of Governor Kenny Guinn.
*2. Curtis, Michael. "Introduction to Comparative Government," New York: Harper Collins Publishers, Inc., 1990.
*3. Ibid.
*4. Neff, Erin. 'Guinn's point lost on crowd --Governor finds business group less than receptive to his assessment of the state,' "Las Vegas Review-Journal," (February 28, 2004), Las Vegas, Nevada: Las Vegas Review-Journal.
*5. Ibid.
*6. Ibid.
*7. Whaley, Sean. 'Guinn names AAA Nevada lobbyist deputy chief of staff,' "Las Vegas Review-Journal," (February 28, 2004), Las Vegas, Nevada: Las Vegas Review-Journal.
*8. Office of the Governor. 'A message from Governor Kenny C. Guinn -- February 27, 2004,' "An e-mail to Dr. Tony Lei from the Office of Governor Kenny Guinn," (February 27, 2004), Carson, Nevada: Office of Governor Kenny Guinn.
*9. Ibid.
*10. Ibid.

Advisory Board: Governor Kenny Guinn, Chairman; U. S. Senators Harry Reid and John Ensign, Vice Chairmen; U. S. Representatives James Gibbons and Shelley Berkley, and Las Vegas Mayor Oscar Goodman, Executive Directors.
U. S. Secretary of Labor Elaine Chao
Chairperson
Dr. Tony T. Lei
President
District Judges Mark R. Denton and Valorie J. Vega
Vice Presidents
Dr. William N. Thompson
Director of Public Administration Institution
Dr. E. Lee Bernick and Dr. G. Keong Leong
Deans of Graduate School of Business and Public Administration
Dr. Sue Fawn Chung
Director of Culture Institution
Justice of the Supreme Court William Maupin, Attorney General Brian Sandoval, and District Judge Stewart Bell, Honorary Chairmen of Clark County District Attorney and Police Civil Commission (CCDAPCC)
District Attorney David Roger and Clark County Sheriff Bill Young
Chairmen of CCDAPCC
(702) 255-9058
*It's our pleasure to pay a tribute to the above officials who dedicate to the civic and community service aspects of our organization in an honorary or adjunct capacity.

-------------------------------------------------------------------------------------------------
Seniority -- U. S. Senator Harry Reid fights for Nevada
By Tiffany Chang

On February 25, 2004, U. S. Senators Harry Reid and John Ensign urged federal regulations to prevent Enron Corp. from collecting a $330 million judgement from Nevada Power Co. and Sierra Pacific Power Co.*1

They sent a letter described as "harshly worded" demanding that Federal Energy Regulatory Commission intervene in a lawsuit that Enron brought against the Nevada utities.

"The issues raised by the complaint and by the e-mails from Enron that are already before you appear to demonstrate that Enron was abusing termination provisions... as a way to generate cash for their creditors," said the Senators in the letter.*2

U. S. Senator Harry Reid seeks gasoline price probe for Nevada. The Senator announced on February 26, 2004 that he urged the Federal Trade Commission to investigate the increase in Nevada gasoline prices and "possible market manipulation." *3

"Las Vegas prices are some of the highest in the nation, topping $2.00 per gasoline for regular unleaded gasoline and nearly $2.30 for premium blends," Senator Reid wrote to FTC Chairman Timothy Murison February 25, 2004.*4 He expressed his "extremely concerned" about the sharp increase in gasoline prices in this State.

As for the election in 2004, Secretary of the Nevada State Dean Heller has decided not to run for the U. S. Senator against Harry Reid. Heller said that the incumbent is probably unbeatable and that Reid's clout in Washington is important for Nevada.

"Voters have been very vocal across this state about their concern for losing clout in Washington," Heller said. "There's a real concern about the seniority." *5

The author is pleased to post the Press Release of "Whip Round Up" by the Office of U. S. Senator Harry Reid in Washington D. C. as in the following:*6

"Reid for Nevada"
Reid and Ensign Combat Enron

Senators Harry Reid and John Ensign are fighting to stop the Enron Corp. from charging Nevadans $300 million for electric power the company never delivered. In a letter this week to the Federal Energy Regulatory Commission, Reid and Ensign demanded an investigation into the matter.

"Reid Questions Gasoline Price Spike"

Senator Reid also asked the Federal Trade Commission to investigate the sharp increase in gasoline prices in Nevada, after prices for regular unleaded fuel broke $2 per gallon. Reid wants to know why Nevada's gasoline prices are almost 30 cents higher than the national average.*7

"Reid, Ensign Announce New Head Start Grant"

Senators Reid and Ensign announced that the Washoe Tribe of Gardnerville will receive a grant of almost $200,000 for Head Start programs, which help young children get ready to succeed in school.

"Working with Nevadans"

Senator Reid met with Nevada Disabled American Veterans to discuss his long battle to end the ban on "concurrent receipt" of retirement pay and disability benefits.

Nevada PTA President DJ Stutz, left, and PTA Treasurer Gwen Moresi present Senator Reid with a PTA pin in appreciation for his support of education in the Silver State.

"Week in Review"

Reid Supports Right of Police to Carry Firearms - Senator Reid is a co-sponsor of a measure that would allow current and retired law enforcement officers to carry concealed firearms at any time, providing they have proper identification. Permitting police to carry weapons while they are off duty would protect the public, as well as the officers and their families. The measure was offered Thursday as an amendment to the firearms liability bill that is currently before the Senate.

"Reid Works to Protect Nevada's Seniors" -- Senator Harry Reid introduced legislation to protect senior citizens in Las Vegas and Reno from a Medicare experiment that could force them to pay more for health care or lose the ability to choose their own doctor. The experiment, part of the Medicare bill that President Bush signed last year, will be conducted in six cities nationwide. Reid's bill would exempt Las Vegas and Reno.

"Reid Honored As 'Champion of Student" Success'- Senator Reid was honored by the leaders of the GEAR UP program, which helps students reach their education goals through partnerships between the public and private sectors. A $5 million grant from the SBC Foundation will increase GEAR UP partnerships in Nevada and 12 other states.

"INSIDER'S CALENDAR"
The Senate will convene Monday, March 1, and resume consideration of the Gun Liability bill. The Senate is expected to begin voting on amendments to the bill at 5:00 p.m. Monday.
The Senate is expected to complete action on the Gun Liability bill on Tuesday. For the remainder of the week, the Senate may consider the FSC/ETI (Foreign Sales) bill.

"Reid's Words"
I was stunned that the Economic Report of the President suggested fast food jobs could be re-classified as "manufacturing." Our nation has lost almost three million manufacturing jobs, and we need real solutions - not wishful thinking - to revive this important sector of our economy.*8

---------------------------------
References

*1. Review-Journal. 'Reid, Ensign demand FERC intervene in Enron lawsuit against Nevada utilities,' "Las Vegas Review-Journal," (February 26, 2004), Las Vegas, Nevada: Las Vegas Review-Journal.
*2. Ibid.
*3. Review-Journal. 'Reid seeks gasoline price probe,' "Las Vegas Review-Journal," (February 27, 2004), Las Vegas, Nevada: Las Vegas Review-Journal.
*4. Ibid.
*5. Neff, Erin. 'Heller won't pursue run against Reid,' "Las Vegas Review-Journal," (February 27, 2004), Las Vegas, Nevada: Las Vegas Review-Journal.
*6. Office of the Senator. 'The Whip Round Up from the Office of the Assistant Democratic Leader,' "An E-mail from the Office of U. S. Senator Harry Reid to Dr. Tony Lei," (February 27, 2004), Washington D. C.: Office of Senator Harry Reid.
*7. Ibid
*8. Office of the Assistant Democratic Leader. 'The Issue 5 of Volume 7 of Whip Round Up,' "A fax to Dr. Tony Lei from the Office of U. S. Senator Harry Reid," (February 27, 2004), Washington, D. C.: The Office of Senator Harry Reid.

Advisory Board: Governor Kenny Guinn, Chairman; U. S. Senators Harry Reid and John Ensign, Vice Chairmen; U. S. Representatives James Gibbons and Shelley Berkley, and Las Vegas Mayor Oscar Goodman, Executive Directors.
U. S. Secretary of Labor Elaine Chao
Chairperson
Dr. Tony T. Lei
President
District Judges Mark R. Denton and Valorie J. Vega
Vice Presidents
Dr. William N. Thompson
Director of Public Administration Institution
Dr. E. Lee Bernick and Dr. G. Keong Leong
Deans of Graduate School of Business and Public Administration
Dr. Sue Fawn Chung
Director of Culture Institution
Justice of the Supreme Court William Maupin, Attorney General Brian Sandoval, and District Judge Stewart Bell, Honorary Chairmen of Clark County District Attorney and Police Civil Commission (CCDAPCC)
District Attorney David Roger and Clark County Sheriff Bill Young
Chairmen of CCDAPCC
(702) 255-9058
*It's our pleasure to pay a tribute to the above officials who dedicate to the civic and community service aspects of our organization in an honorary or adjunct capacity.

-------------------------------------------------------------------------------------------------
Thanks to the concern about our mining and people of Nevada
By Tiffany Chang

It is true of all countries that the role of government has grown in the recent years. The state has no longer limited, as in the past years, largely to maintaining internal order and external defense, providing a minimum of basic services, and raising taxation to pay for these activities. Many governments of the developed countries have expanded for a wide variety of reasons: economic recession, war, social justice, help for underpriviledged, protection of minority rights, demand for the redistribution of income or wealth, and the ideas of social reformers.

"States are now concerned with a mix of policies concerning social welfare, ecnomic management, and protection of the environment. A substantial part of government budgets is spend on defense, either directly on the armed forces and weaponry or indirectly on research and the development of technology. But spending on social services is now the largest item in many budgets and continues to grow as people live longer and more is spend on pensions and hospitals." *1

"In all states --- whether liberal, socialist, conservative, or communist --- there is some economic planning, though to considerably different degrees. Attempts are made to stimulate economic growth, to increase employment, to check inflation, to get favorable balance of trade with foreign countires, and to regulate industry and other economic activities, from mining coal to making cigaretes. Governments have recently become increasing aware of ecological and aesthetic issues and of the need to improve the quality of life in their countires." *2

Outer space contains a wealth of mineral matter in planets and asteroids, but can we send space ships up and haul back the riches at the present time? The ocean is a vast resource of minerals, many of which are dissolved in the water itself. However, the concentrations of most dissolved minerals are generally too low to be of economic importance.

"In the short run, strategic supplies can help us weather sudden embargoes. That problem seems well taken care of. In the long run, however, the outlook is mix. Some mineral supplies are adequate for many years to come, even at an increase rate of use. But other important minerals, for which no known substitutes exist, are fast on the decline. Gold, mercury, and silver are examples of such minerals. Something must be done, and done quickly, to bridge the gap." *3

For this and related reasons, the Graduate School of Business and Public Administration (GSBPA) of Washington Business and Technology Institute (WBTI) is pleased to have me post the Governor Kenny C. Guinn's Press Release on February 25, 2004 from the Office of Governor as in the following:

GOVERNOR THANKS DEPARTMENT OF INTERIOR FOR PHOENIX SUPPORT*4

CARSON CITY - Gov. Kenny Guinn*5 today expressed thanks to Secretary of the Interior Gale Norton for her support of a mining project in Battle Mountain that will mean 250 long-term jobs for that area.

Newmont Mining Corporation's Phoenix Project has received a Record of Decision by the Department of the Interior, which is the final action for the project's approval. The project expands Newmont/Battle Mountain's gold mining operations in the vicinity of Battle Mountain, creating 250 high-paying jobs and generating tax revenues for Nevada and Lander County. The project has an estimated operational life of 28 years, followed by five years of reclamation. In addition, Newmont will engage in reclamation efforts of a nearby old copper mine.

"Secretary Norton and President Bush continue to show strong support for issues that are of importance to our state, in this case the delicate balance between maintaining the mining economy and looking out for the environment," Gov. Guinn said. ¡§Creating more jobs in rural Nevada has always been a top priority, and this project will prove to be of great benefit to our state. The proposed plan contains strong clean-up and reclamation actions of extensive historic mining activity in the area, which will further enhance our efforts in maintaining the unique environmental character of rural Nevada."

----------------------------
References

*1. Curtis, Michael. "Introduction to Comparative Government." New York, N. Y.: Harper Collins Publishers, Inc., 1990.
*2. Ibid.
*3. Chiras, Daniel D.. "Envirinmental Science:action for a substainable future," Redwood City, California: The Benjamin/Cummings Publishing Company, Inc., 1991.
4. Ibid.
*5. Office of the Governor. 'Governor Kenny C. Guinn - Press Release on February 25, 2004,' "An e-mail from the Office of Governor Kenny Guinn to Dr. Tony Lei," (February 25, 2004), Carson, Nevada: Office of Governor Kenny Guinn.
*5. Dr. Kenny Guinn is the Governor of Nevada, U. S. A..

Advisory Board: Governor Kenny Guinn, Chairman; U. S. Senators Harry Reid and John Ensign, Vice Chairmen; U. S. Representatives James Gibbons and Shelley Berkley, and Las Vegas Mayor Oscar Goodman, Executive Directors.
U. S. Secretary of Labor Elaine Chao
Chairperson
Dr. Tony T. Lei
President
District Judges Mark R. Denton and Valorie J. Vega
Vice Presidents
Dr. William N. Thompson
Director of Public Administration Institution
Dr. E. Lee Bernick and Dr. G. Keong Leong
Deans of Graduate School of Business and Public Administration
Dr. Sue Fawn Chung
Director of Culture Institution
Justice of the Supreme Court William Maupin, Attorney General Brian Sandoval, and District Judge Stewart Bell, Honorary Chairmen of Clark County District Attorney and Police Civil Commission (CCDAPCC)
District Attorney David Roger and Clark County Sheriff Bill Young
Chairmen of CCDAPCC
(702) 255-9058
*It's our pleasure to pay a tribute to the above officials who dedicate to the civic and community service aspects of our organization in an honorary or adjunct capacity.

-----------------------------------------------------------------------------------------------
Consumer Health Assistance (CHA) provides valuable services to our citizens
By Kenny Guinn*1

Some of the most worrisome things that a person or family may face are how to locate vitally needed medical services, navigate the complex provisions of health insurance policies, or cope with the cost of medical care. Therefore, when I first took office in 1999, the Office of Consumer Health Assistance (CHA) was created within the Office of the Governor so residents of our state would have access to professionals who could assist them with their health care needs.*2

The CHA provides valuable services to our citizens, educating them about their rights and responsibilities under their health care policies as well as how they may be covered by industrial insurance. Over the last four years, CHA has made hundreds of presentations statewide to heighten awareness and explain the scope of these valuable services. This outreach effort has made a real difference in the lives of many Nevadans.

There are countless success stories, but one recent CHA story really stands out. Last year, a 48-year-old man was in need of a liver transplant. By advocating on his behalf, the CHA was able to reduce the wait time for federal Medicaid eligibility, from 50 days to 2 days. Thanks to the efforts of the staff at CHA, his eligibility was obtained quickly, which cleared the way for him to be immediately evaluated by the transplant team at UCLA. He is now on the waiting list to receive a liver transplant.

The CHA has really filled an unmet need for our citizens. Last year, 2,543 requests for assistance were received by the CHA, either by telephone, e-mail messages, or dropping into the office. These requests covered a wide range of topics, including patients?rights under managed care or health maintenance organizations, Medicaid eligibility, and prescription drug services/programs. Citizens were also helped with a variety of workers?compensation matters, such as assisting with opening claims, seeking disability awards, and obtaining rehabilitation services.

The Bureau for Hospital Patients, which became a part of CHA in 2001, also helps to resolve disputes between patients and hospitals regarding the accuracy of their bills. It works to reduce charges or make reasonable payment arrangements for services provided to patients who are uninsured. Further, starting in July 2004, the CHA, in concert with Nevada’s Division of Insurance, will begin coordinating an external review process for patients who are unhappy with coverage decisions made by their insurance companies.

I would like to thank the dedicated CHA staff for providing these valuable services to all Nevadans. If you would like more information, please visit its web site at http://govcha.state.nv.us/. You may also call the CHA office on its statewide toll-free number 1-888-333-1597.*3

----------------------------------
*1. Dr. Kenny Guinn is the Governor of Nevada, U. S. A..
*2. Office of the Governor. 'A message from Governor Kenny C. Guinn -- February 25, 2004,' "An e-mail from the Office of Governor Kenny Guinn to Dr. Tony Lei," (February 25, 2004), Carson, Nevada: Office of Governor Kenny Guinn.
*3. Ibid.