The Paradise Democratic Club is doing a "MEET YOUR DEMOCRATIC CANDIDATES $5 DINNER" HONORING NEVADA DEMOCRATIC PARTY CHAIR ADRIANA MARTINEZ on August 18, 2004, 6:30 PM at our new meeting place, the Teamsters local #14 building (formerly the Debriefing room) 1250 Burnham St.(off of East Charleston)*2

John Ponticello
President
any questions email or call me 363-2456*3

This is an annual event in Las Vegas, but the participants may include certain people all around Nevada through RSVP. Under the leadership of John, the $5 Dinner is a famous activity for already many years.

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References

*1. John Ponticello is the President of Paradise Democratic Club. PAI of WBTI is the initial of Public Administration Institution of Washington Business and Technology Institute (WBTI). PAI did a little editing of this article.
*2. Paradise Democratic Club. 'MEET YOUR DEMOCRATIC CANDIDATES $5 DINNER" HONORING NEVADA DEMOCRATIC PARTY CHAIR ADRIANA MARTINEZ,' "An E-mail from President John Ponticello to WBTI," (July 7, 2004), Las Vegas, Nevada: LVPDC.
*3. Ibid.

The following is a statement of Governor Kenny Guinn sent to Dr. Tony Lei, President of Washington Business and Technology Institute (WBTI), by Ms. Linda DeSant of the Office of the Governor at the night on August 7, 2004 in Carson City, Nevada. The subject is: Press Release from the Office of the Governor - Governor Guinn Statement on Carolyn. Public Administration Institution (PAI) of WBTI did some of the editing:

FOR IMMEDIATE RELEASE: August 7, 2004 Contact Greg Bortolin or John Trent
775-684-5670

gov. guinn statement on carolyn oˇ¦callaghan*2

CARSON CITY ˇV Gov. Kenny Guinn released the following statement on the passing of Carolyn Oˇ¦Callaghan, Nevadaˇ¦s First Lady from 1971 until 1979:

ˇ§Carolyn was a wonderful First Lady, wife, mother and grandmother,ˇ¨ Gov. Kenny Guinn said. ˇ§This is especially somber news coming so soon after we lost her husband, Mike. Dema and I send our warmest condolences to the Oˇ¦Callaghan family.*3

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References

*1. Dr. Kenny C. Guinn is the Governor of Nevada, U. S. A..
*2. Office of the Governor. 'Press Release: Gov. Guinn statement on carolyn oˇ¦callaghan -8/7/04,' "An e-mail to Dr. Tony Lei from the Office of Governor Kenny C. Guinn," (August 7, 2004), Carson City, Nevada: Office of Governor Kenny Guinn.
*3. Ibid.

Jackie Glass has been appointed Adjunct Associate Professor of the Graduate School of Business and Public Administration (GSBPA) of Washington Business and Technology Institute
By Valorie Vega, Bill Young, and Tiffany Chang

*** "Luck is a matter of preparation meeting opportunity." --- Oprah Winfrey
"To gain trust, you have to give trust. As sappy as that sounds --- and it sounds like a gurgling vat of maple syrup --- it's the basis of all successful professional relationships," wrote Rosanne Badowski.*1
.................
In meeting with the large and growing population of public employees in the states of Asia and Nevada, Washington Business and Technology Institute (WBTI) will open its training programs for the increasing graduate study and research needs of professional public administrators. To emphasize the balance of the practicality and theoraticality of the programs, the Graduate School of Business and Public Administration (GSBPA) of WBTI has supported by many high-ranking officials of Nevada in offering their times, experiences, and knowledge to teach at an honorary or adjunct capacity.*3
............................
"Through the recommendation by our several faculty members including District Judge Valorie Vega, Ms. Jackie Glass has been appointed Adjunct Associate Professor of the Graduate School of Business and Public Administration (GSBPA) of Washington Business and Technology Institute (WBTI) on March 9, 2004," announced Dr. John Wang, Spokesman of WBTI, on March 10, 2004 in Las Vegas, Nevada.
...........................
....... graduating from the University of San Diego School of Law. In 1984, Jackie passed the Nevada Bar exam before graduation, received her Juris Doctor Degree,*4 .......
............................
"I agree with Judge Valorie Vega's idea to be honored as a Fellow of the Public Administration Institution (PAI) of Washington Business and Technology Institute (WBTI). She wrote: 'It will undoubtedly provide me with avenuess for exploring improvements in public services to which I am most dedicated.' I'm glad also to share the similar position as its faculty member--- Obligatory Legal Counselor of Pan Pacific and Asian American Forum (PPAAF).

"It's significant. Dr. Tony Lei told me that for community service --- that based on 'love in action is service above self' --- the abundanct reward from one's humune love, spiritual excellence, and professionalism of expertise are far more greater than solely his or her title," said Jackie Glass, Esq. on April 18, 2002. Jackie is now a famous District Judge of Nevada.*6

On March 9, 2004 at the Event and Dinner Party held by the Asian American Community for Ms. Ellen Knowlton, Special Agent in Charge, FBI, as the Speaker; Jackie was very pleased to learn from Dr. Tony Lei, President of WBTI, that she was challenged with a teaching professionalism in the Graduate School of Business and Public Administration of WBTI for our community at an adjucnt capacity.*7

"As a bridge between the business and university, the integrity of community service and academic research of Washington Business and Technology Institute (WBTI) will help Nevada go advance for the cooperation and development in education, business, and culture among international countries. As an Adjunct Associate Professor of the Graduate School of Business and Public Administration (GSBPA) of WBTI, it's my pleasure to extend my knowledge, experience, and professionalism in public service for community and education at the adjunct capacity,"*8 said Jackie Glass, District Judge of Nevada, at the event and dinner party by Unity Council of Nevada in Lindo Michoacan Mexican Restaurant on April 28, 2004 in Las Vegas.*9

The Graduate School of Business and Public Administration (GSBPA) of Washington Business and Technology Institute (WBTI) was established early in 2003. Drs. E. Lee Bernick and Keong Leong were appointed as Deans of the School by WBTI on March 11, 2003. "The mission of this School will emphasize the humanitarian orientation of public administration adn social responsibility of business management . Throuugh academic entrepreneurship, we may expect the endeavor of this school for the community service based on humane spirit, led by Chairperson Elaine Chao of WBTI," said Dr. Dina Titus, Professor of Administrative Strategies in GSBPA. Dina is a Senator of Nevada Senate and Adjunct Professor of Political Science of UNLV.*10
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References
*1. Badowski, Rosanne; and Gittines, Roger. (2003) "Managing up: how .......
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*****The lovely east wind may bring us with good luck and wisdom in our cartoons garden at:
http://communitylink.reviewjournal.com/lvrj/wbti

"Most business professionals will now have to rely on computer-generated information to perform effectively in their jobs. However, in order to make informed and responsible decisions they must also understand the processes used by computer in generating the information," wrote James O. Hicks Jr.*11 "Business people are interested in how to put the computers to work, and how to build and use information systems."

"After an investigative research on a person's character, scholars found that personal traits play a very important role in helping business executives and leaders to be successful. They found out that persons who are leaders should have wisdon and talent. These people have a broader interest and aptitude. They are good in self expression and public communication. Possibly, the most vivid fact to be felt by everyone is that, these persons all have a strong inner desire to pursue business accomplishment and have their good performance recognized," said Dr. Tony Lei, President of Washington Business and Technology Institute (WBTI).

"Among various business organizations, a research was conducted on the work performance of the American college graduates. It revealed that the following personal traits are important for the success of their business: (1) Ability to get along with people. (2) Ability to get things done. (3) Intelligence. (4) Desire for advancement. (5) Human relations skills. (6) Leading and administrative abilities. (7) Communication skills. (8) Ability to take important task. (9) Judgment. (10) Responsibility. (11) Decisions. (12) Adaptability. (13) Dependability. (14) Loyalty. (15) Vision. (16) Imagination."*1

As a supervisor or manager inbusiness, there are certain techniques that you can use to improve your effectiveness to have telephone conversational skills: "(1) Answer your phone promptly. (2) Identify yourself and your company immediately. (3) Be friendly. (4) Have all your necessary resources available. (5) Indicate your regret or appreciation when applicable. (6) Use caller's name if it's offered. (7) Express your willingness to help. (8) Don't interrupt your customer. (9) Get as much information as you can. (10) Be understandable in your communication. (11) Be accurate and complete when giving information. (12) Be easy to deal with."*2

We would also like to list 12 effective and 13 ineffective telephone techniques in business. A. 12 effective talent : (1) Smile. (2) Speak clearly and concisely. (3) Be enthusiatic. (4) Lower your voice pitch (5) Talk positive. (6) Be prepared for objections. (7) Talk directly into the mouthpiece. (8) Consider your customer's personality. (9) Speak in terms of benefits. (10) Discuss rather than tell. (11) Always thank the listener for his time. (12) Follow up if necessary."*3

B. 13 ineffective telephone skills are: (1) Frowning. (2) Muttering. (3) Sounding tired.(4) Speaking in monotone. (5) Being negative. (6) Being over confident. (7) Holding the telephone under your chin. (8) Rambling. (9) Making accusatory remarks. (10) Arguing. (11) Hanging up abruptly. (12) Forgetting to thank the listener. (13) Try to talk and do something else at the same time."*4

To be successful in business, we need to have positive thinking traits. There are 12 personal traits that characterize a positive thinker: Optimism, Enthusiam, Belief, Intelligence, Courage, Integrity, confidence, Judgement, Persistence, Liveliness, Vision, and Desire to excel.*5

Develop a clear vision of our prefered future, then get focused on key activities and efforts that take us in that direction. We shall see performance gains, achieve our goals, and have a happier and more successful practice. By persuing our own personal strategic plans with love and service, we will increase our energies, motivations, satisfactions, happiness, and the worthy value of our lives in business.

The Graduate School of Business and Public Administration (GSBPA) of Washington Business and Technology Institute (WBTI) has put effort in spreading the golden words of wisdom for positive thinking in the business and public administration world.*6

"People worry about the huge amount of creativity that is wasted---lost forever---because talented people are prevented from giving their best by their lack of ability to influence others effectively," wrote Dr. Ken Blanchard in the 'Foreword' of the book entitled "Winning Ways," written by Dick Lyles.*7 "The business world has changed; organizations are getting flatter and more networked. Today, the key to success is one's ability to exercise peer leadership. The most successful individuals shine because of their ability to influence, empower, and energize others. In essence, they embody the principles and practices of Winning Ways."

"Rapid changes in technology and global competition have combined to reshape the corporate landscape. Corporate management has responnded to these changes by iniatating sweeping changes. The introduction of new technology may be touted as a productivity booster and turn out instead to be a total bust. Whatever the problem may be, you're the one who has to deal with it on a daily basis. Even when new ideas are well thought out, there are still problems in putting them into practice within your group," George Fuller wrote in the 'Introduction' of his book, "Win/win management: leading people in the new workplace."*8

There are lots of common headaches most of supervisors and leaders have to confront. "It's easy to understand how the broad scope these problems can easily lead to a less than steller attitude toward your job. However, adoping a sense of futility only serve to make matters worse. On the other hand, maintain a positive attitude helps you place things in perspective and can make coping eith problems a lot easier to do."*9

To initiate our programs more effectively for the people and communities who are interested to participate the programs, we need to emphasize the spirit of positive attitude and positive thinking. The following are words of wisdom which are worth reading collected by the Graduate School of Business and Public Administration (GSBPA) of Washington Business and Technology Institute (WBTI):

***"Few things help an individual more than to place responsibility upon him and to let him know that you trust him." --- Booker T. Washington
***"The reward for work well done is the opportunity to do more." --- Jonas Salk, MD
***"Those who trust us, educate us." --- George Eliot
***"Watch your thought, for they become words. Choose your words, for they become actions. Understand your actions, for they become habits. Study your habits, for they will become your character. Develop your character, for it becomes your destiny."*10
***"Art is the signature of civilizations," --- Beverly Sills
***Jesus said, "Everyone who bears these words of mine and puts them into practice is like a wise man who built his house on the rock. The rain came down, the streams rose, and the winds blew and beat against that house; yet it did not fall, because it had its foundation on the rock." --- Matthew 7:24-25 "Bible"
***"A book is a sucess when people who haven't read it pretend they have."
--- Los Angeles Times Syndicate
***"Anything you're good at contribute to happiness." --- Bertrand Russell
***"He who never made a mistake never made a discovery." --- Samuel Smiles
@*****
***If you call out for insight
and cry aloud for understanding,
and if you look for it as for silver
and search for it as for bidden treasure,
then you will understand the fear of the LORD
and find the knowledge of God.
For the LORD gives wisdom,
and from his mouth come
knowledge and understanding.
--- Job 28:28 "Bible"
***"Reserach is formalized curiosity. It is poking and prying with a purpose." --- Zora Neale Hurston
***"The naked truth is always better than the best-dressed lie." --- Ann Landers
***"Luck is a matter of preparation meeting opportunity." --- Oprah Winfrey
***"Autumn is a second spring when every leaf is a flower." --- Albert Camus
***"The secrette of joy in work is contain in one word -- excellence. to know how to do something well is oto enjoy it." --- Pearl Buck
***"Management is nothing more tnan moivating other people." --- Lee Iacocca
***"Imagination is more important knowledge. --- Ablbert Einstein
***"No great artist ever sees things as they really are. If he did, he would cease to be an artist." --- Oscar Wilde
***"A man is not finished when he is defeated. He is finished when he quits." --- President R. M. Nixon
***"The only way of discovering the limits of the possible is to venture a little way past them into the impossible." --- Arthur C. Clarke
***"What would life be if we had no courage to attemp anything." --- Vincent Van Gogh
***"If a window of opportunity appears, don't pull down the shade." --- Tom Peters
***"If your ship doesn't come in, swim out to it!" --- Jonathan Winters
***"If you can find a path with no obstacles, it probably doesn't lead anywhere." ---Frank A. Clark
***"Pay peanuts and you get monkeys." --- Anonymous
***"Small opportunities are often the beginging of great enterprises." --- Demosthenes
***"The trees that are slow to grow bear the best fruit." --- Moliere
***"Luck is a matter of preparation meeting opportunity." --- Oprah Winfrey
***"Freedom is the oxygen of the soul." --- Moshe Dayan
***"Plans fail for lack of counsel, but with many advisers they succeed." --- Proverbs 15 : 22 "Bible"

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References

*1. Chang, Tiffany. 'Good personal traits are important for a successful business,' "Nevada Examiner," (February 25 - March 2, 2000), Las Vegas, Nevada: Nevada Examiner.
*2. Career Press, "Powerful Telephone Skills," ( Hawthorne, NJ: National Press Publication, 1993). pp. 14-17.
*3. Ibid. p. 59.
*4. Ibid. p. 60.
*5. Ambrosio, Kathie,; Chan, Agnas,; and Chang, Tiffany. 'Personal traits, Community service, and happier lives,' "WBTI Newsbrief," (May 27, 2003), Las Vegas, Nevada: WBTI.
*6. WBTI of GSBPA. (2003) 'Words of wisdom which are worth reading,' " Newsbrief of WBTI". Las Vegas, Nevada: WBTI.
*7. Blanchard, Ken. (2000). "Winning Ways". New York, N. Y.: G. P. Putnam's Sons.
*8. Fuller, George. (1998). "Win/win management: leading people in the new workplace". London: Prentice Hall, Inc.
*9. Ibid.
*10. Lei, Becky. (2003). "Super E. Q. Onece for All". Taipei, Taiwan: Spring Publishing Co.
*11. Hicks Jr., James O. (1986) "Information Systems in Business --- An Introduction," New York: West Publishing Company.