Washington Business and Technology Institute - Business & Administration (PPAA Forum 21)

[[[ Knowledge through learning and experience! (To be continued.) ]]]
Modern skills of positive thinking in management
GSEP of Pepperdine wbti: The art of leading ...
By Tiffany Chang
The author of "Peace of mind in Daily Life", "Will Power and Self Discipline", "Visualize and Achieve" and "Affirmations - Words of Power", Remez Sasson teaches and writes on positive thinking, self-improvement, spiritual growth, peace of mind, and among others. The following is a collection of some of his quotes on positive thinking.
<<< A positive attitude brings strength, energy and initiative.
Positive thoughts are not enough. There have to be positive feelings and positive actions.
When you say "I can", and expect success, you fill yourself with confidence and happiness.
You can close the windows and darken your room, and you can open the windows and let light in. It is a matter of choice. Your mind is your room. Do you darken it or do you fill it with light? >>> *1
As some notes for one of our research studies, most of the above and following quotes on "Positive Thinking" that selected by me are posted here to share with our members and friends. Would you like to add some more?
{{{ Positive thinking evokes more energy, more initiative and more happiness.
Train your mind to think in terms of 'possible' and 'can be done'.
When you have control over your thoughts, you have control over your life.
Happy thoughts attract happy people into your life.
Happy thoughts fill your life with happiness.
When you change your habitual thoughts, it is like changing the direction of a train.
Affirm the positive, visualize the positive and expect the positive, and your life will change accordingly.
When there are difficulties and you feel down, this is the time to visualize, think and expect the positive.
Do not let circumstances influence your thoughts and moods. By rising over them mentally, you will eventually rise over them materially.
Fill your mind with light, happiness, hope, feelings of security and strength, and soon your life will reflect these qualities.
Reading inspiring quotes uplifts the mind.
Repeating inspiring quotes during the day, helps to cope better with with every situation that arises.
The power of positive thinking is like a car with a powerful engine that can take you to the summit of a mountain. }}} *2
In related to these "Knowledge, E. Q., and Wisdom", we have had more than 1,687 responses from Nevada, California, Texas, New York, Beijing, Taipei, Bangkok, Hongkong, London, Shanghai, Xiangzu, and among others since January 1, 2007.
"After an investigative research on a person's character, scholars found that personal traits play a very important role in helping business executives and leaders to be successful. They found out that persons who are leaders should have wisdom and talent. These people have a broader interest and aptitude. They are good in self expression and public communication. Possibly, the most vivid fact to be felt by everyone is that, these persons all have a strong inner desire to pursue business accomplishment and have their good performance recognized," said Dr. Tony T. Lei, President of Washington Business and Technology Institute (WBTI).
"Among various business organizations, a research was conducted on the work performance of the American college graduates. It revealed that the following personal traits are important for the success of their business: (1) Ability to get along with people. (2) Ability to get things done. (3) Intelligence. (4) Desire for advancement. (5) Human relations skills. (6) Leading and administrative abilities. (7) Communication skills. (8) Ability to take important task. (9) Judgment. (10) Responsibility. (11) Decisions. (12) Adaptability. (13) Dependability. (14) Loyalty. (15) Vision. (16) Imagination." *3
As a supervisor or manager in business, there are certain techniques that you can use to improve your effectiveness to have telephone conversational skills: "(1) Answer your phone promptly. (2) Identify yourself and your company immediately. (3) Be friendly. (4) Have all your necessary resources available. (5) Indicate your regret or appreciation when applicable. (6) Use caller's name if it's offered. (7) Express your willingness to help. (8) Don't interrupt your customer. (9) Get as much information as you can. (10) Be understandable in your communication. (11) Be accurate and complete when giving information. (12) Be easy to deal with."*4
We would also like to list 12 effective and 13 ineffective telephone techniques in business. A. 12 effective talent : (1) Smile. (2) Speak clearly and concisely. (3) Be enthusiatic. (4) Lower your voice pitch (5) Talk positive. (6) Be prepared for objections. (7) Talk directly into the mouthpiece. (8) Consider your customer's personality. (9) Speak in terms of benefits. (10) Discuss rather than tell. (11) Always thank the listener for his time. (12) Follow up if necessary." *5
B. 13 ineffective telephone skills are: (1) Frowning. (2) Muttering. (3) Sounding tired.(4) Speaking in monotone. (5) Being negative. (6) Being over confident. (7) Holding the telephone under your chin. (8) Rambling. (9) Making accusatory remarks. (10) Arguing. (11) Hanging up abruptly. (12) Forgetting to thank the listener. (13) Try to talk and do something else at the same time." *6
To be successful in business, we need to have positive thinking traits. There are 12 personal traits that characterize a positive thinker: Optimism, Enthusiam, Belief, Intelligence, Courage, Integrity, confidence, Judgement, Persistence, Liveliness, Vision, and Desire to excel.*7
Develop a clear vision of our prefered future, then get focused on key activities and efforts that take us in that direction. We shall see performance gains, achieve our goals, and have a happier and more successful practice. By persuing our own personal strategic plans with love and service, we will increase our energies, motivations, satisfactions, happiness, and the worthy value of our lives in business.
The Graduate School of Business and Public Administration (GSBPA) of Washington Business and Technology Institute (WBTI) has put effort in spreading the golden words of wisdom for positive thinking in the business and public administration world.*8
"People worry about the huge amount of creativity that is wasted---lost forever---because talented people are prevented from giving their best by their lack of ability to influence others effectively," wrote Dr. Ken Blanchard in the 'Foreword' of the book entitled "Winning Ways," written by Dick Lyles.*9 "The business world has changed; organizations are getting flatter and more networked. Today, the key to success is one's ability to exercise peer leadership. The most successful individuals shine because of their ability to influence, empower, and energize others. In essence, they embody the principles and practices of Winning Ways."
"Rapid changes in technology and global competition have combined to reshape the corporate landscape. Corporate management has responnded to these changes by iniatating sweeping changes. The introduction of new technology may be touted as a productivity booster and turn out instead to be a total bust. Whatever the problem may be, you're the one who has to deal with it on a daily basis. Even when new ideas are well thought out, there are still problems in putting them into practice within your group," George Fuller wrote in the 'Introduction' of his book, "Win/win management: leading people in the new workplace." *10
There are lots of common headaches most of supervisors and leaders have to confront. "It's easy to understand how the broad scope these problems can easily lead to a less than steller attitude toward your job. However, adoping a sense of futility only serve to make matters worse. On the other hand, maintain a positive attitude helps you place things in perspective and can make coping eith problems a lot easier to do." *11
To initiate our programs more effectively for the people and communities who are interested to participate the programs, we need to emphasize the spirit of positive attitude and positive thinking. The following are words of wisdom which are worth reading collected by the Graduate School of Business and Public Administration (GSBPA) of Washington Business and Technology Institute (WBTI):
***"Watch your thought, for they become words. Choose your words, for they become actions. Understand your actions, for they become habits. Study your habits, for they will become your character. Develop your character, for it becomes your destiny." *12
***"Art is the signature of civilizations," --- Beverly Sills
***"Reserach is formalized curiosity. It is poking and prying with a purpose." --- Zora Neale Hurston
***"The naked truth is always better than the best-dressed lie." --- Ann Landers
***"Luck is a matter of preparation meeting opportunity." --- Oprah Winfrey
***"Autumn is a second spring when every leaf is a flower." --- Albert Camus
***"No great artist ever sees things as they really are. If he did, he would cease to be an artist." --- Oscar Wilde
***"A man is not finished when he is defeated. He is finished when he quits." --- President R. M. Nixon
***"The only way of discovering the limits of the possible is to venture a little way past them into the impossible." --- Arthur C. Clarke
***"What would life be if we had no courage to attemp anything." --- Vincent Van Gogh
***"If a window of opportunity appears, don't pull down the shade." --- Tom Peters
***"If your ship doesn't come in, swim out to it!" --- Jonathan Winters
***"If you can find a path with no obstacles, it probably doesn't lead anywhere." ---Frank A. Clark
***"Pay peanuts and you get monkeys." --- Anonymous
***"Small opportunities are often the beginging of great enterprises." --- Demosthenes
***"Freedom is the oxygen of the soul." --- Moshe Dayan
***"Plans fail for lack of counsel, but with many advisers they succeed." --- Proverbs 15 : 22 "The Bible"
***"The trees that are slow to grow bear the best fruit." --- Moliere
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